What do you need?

Every hospice serving your area, from Medicare provider data and public listings: locations, size, services, and who to contact, ranked by fit. Delivered as a spreadsheet, with a 30-minute call to walk through it.
Included in the Hospice Program Builder

Ten ready-to-edit pieces: readiness checklist, territory builder, outreach scripts, in-service presentation, leave-behinds, six-month calendar, follow-up scripts, relationship tracker, manager scorecard, and advisor onboarding.

Your team practices calling on hospices, booking in-services, and tracking follow-up. Includes the toolkit, a 30-day plan, and a follow-up call.

We build the whole program with you: the Hospice Analysis, the toolkit adapted to your firm, a kickoff, staff training, a six-month calendar with named owners, and three check-ins at 60, 120, and 180 days.
Includes the Hospice Analysis

A phone app for the hospice staff you work with, branded with your firm's name and logo. Hospice workers download it once, then have one-tap access to your pricing, how to start arrangements, your firm's information, and your death-call line. Share it during visits and in-services.

Every hospice office, owner, and next step in one place, with overdue alerts and a weekly manager view.

After a family calls for prices, your staff build a personal quote in about a minute and send it by text or email: the family's name, who they spoke with, an itemized price, and a button to start arrangements. If a quote isn't opened within three hours, Quotely sends a friendly check-in automatically. At the cremation center where it was built, close rate went from 22% to 58% after launch.
See how it works

We use AI to collect and read the obituaries published by firms in your market, then compare them with CDC death data for your counties. You get an estimate of total deaths, each firm's share, and how your share has moved, with the method and its limits spelled out.
Included in the Core Growth Audit and the Growth Program

Check your own website, pricing page, Google profile, reviews, lead tracking, and ad spend, then build a 90-day plan.

You get the plan; your team does the work. A review of your website, pricing, Google profile, ads, follow-up, and up to three competitors. You get a scorecard, five priorities, a 90-day plan with owners, an estimate of how many calls you can handle, and a 60-minute findings meeting.
Includes the Market Share Analysis · full price credited toward the Growth Program

The audit, then Pierce helps you make the changes. He does the legwork: emailing your marketing agency, asking your website company for updates, fixing your Google profile, setting up follow-up, and checking that it got done.
Includes the Core Growth Audit, Market Share Analysis, Hospice Analysis, and Hospice Toolkit

Guides for setting expectations, giving direct feedback, and holding the line, built on A Failure of Nerve.

Your leaders practice the conversations they've been putting off and leave with a plan.

“When Caring Becomes Cowardice: Leadership for a Thin-Skinned Generation,” selected for ICCFA Experience 2027.

Coaching for owners and managers working through a real leadership challenge.

A 45-minute monthly review of your numbers and next decisions, with light email help between calls.

One call on whatever you need, with a short brief beforehand.

Tell him the problem. He'll tell you which service fits, if any.

Eight quick questions. See where your hospice program stands and what to fix first.

A quick growth check and writers for family replies and hospice emails.